Privacy Notice

Who I am

ID Driving School is run by Dawid Żarnowski, a self-employed DVSA Approved Driving Instructor providing automatic driving lessons.

Address:

95 Halsford Park Road
East Grinstead
RH19 1PR

Email: hello@iddriving.co.uk
Telephone: 07404 409114

I am responsible for the personal information used by ID Driving School.

What information I use

If you contact me about lessons, I may collect:

• your name and contact details
• your postcode or collection area
• whether you hold a provisional driving licence
• your availability
• information you choose to include in your enquiry

If you become a pupil, I may also use information needed to provide and manage your lessons, including:

• driving licence information where needed
• bookings and lesson history
• learning progress and lesson notes
• payment and transaction information
• driving test information you choose to share

Most information comes directly from you, for example through the website, email, telephone, WhatsApp or during your lessons.

Website enquiries are sent to my business email and are not intentionally stored as WordPress form entries.

Health information

You may choose to tell me about a health condition, disability or medication that is relevant to your driving or lesson safety.

I only record health information where it is genuinely necessary and will ask for your explicit consent where I need to keep it.

Health information is given additional protection under data-protection law and I keep it to the minimum necessary.

Why I use your information

I use personal information to:

• respond to enquiries
• arrange and provide driving lessons
• manage bookings and pupil records
• monitor learning progress
• communicate with you about lessons
• manage payments and financial records
• administer Terms and Conditions
• deal with questions, complaints or disputes
• meet accounting, tax, insurance and other legal requirements
• protect and manage the business

The legal bases I rely on are:

• Contract – where information is needed to respond to your request, arrange lessons or provide the service you have asked for.
• Legal obligation – where I am required to keep or disclose information by law.
• Legitimate interests – where reasonably necessary to operate and protect the business, maintain appropriate records or deal with complaints and disputes.
• Consent – where the law requires your choice, including optional website analytics, identifiable photographs or testimonials, and explicit consent for health information where applicable.

I do not sell your personal information.

Terms acceptance

If I send you a private Terms Acceptance link, your name, email address and the information needed to identify the correct Terms version are used to provide the acceptance process and confirmation.

The website does not use its technical Terms Acceptance database as a customer database. Successful acceptance is confirmed by email, including the relevant Terms document.

Pupil and business services

I use ELITE Driving School and Total Drive to help manage pupils, lessons, bookings and related records.

I may also use trusted providers for:

• email and communications
• banking and payments
• accounting
• website hosting and maintenance
• website analytics
• insurance and professional advice

These providers may process personal information where necessary to provide their services.

I may also share information with insurers, professional advisers, regulators or public authorities where reasonably necessary or where required by law.

Website analytics

With your permission, I use Google Analytics to understand how the website is used and to improve its content and performance.

Google Analytics is only activated when you choose to allow Statistics cookies.

I do not use Google Analytics to try to identify individual visitors, and I do not currently use Google Ads tracking, Meta Pixel or remarketing on this website.

More information is available in the Cookie Notice.

Reviews and photographs

I may display reviews that customers have chosen to publish publicly, using only information reasonably necessary to show the review and its source.

If you provide a testimonial directly to me for publication, or I want to publish an identifiable photograph of you, I will ask for your permission.

You can contact me if you later want me to stop using a photograph or testimonial that you provided directly.

How long I keep information

I only keep personal information for as long as it is reasonably needed.

As a general guide:

• enquiries that do not become lessons are normally kept for up to 12 months
• pupil information is kept while needed to provide and manage lessons
• lesson notes and learning-progress information are removed when no longer reasonably needed
• payment, accounting, contractual and relevant business records may be kept for up to 6 years where needed for tax, accounting, insurance or legal purposes
• consent-based photographs or testimonials are kept until they are no longer required or you withdraw your permission, where applicable

Information is deleted or securely disposed of when there is no longer a reasonable reason to keep it.

International data transfers

Some service providers used for communications, cloud services or analytics may process personal information outside the UK.

Where this involves a restricted international transfer, appropriate safeguards recognised under UK data-protection law are used, such as UK adequacy regulations or approved contractual safeguards.

You can contact me if you would like more information about safeguards relating to a particular service.

Your rights

Depending on the circumstances, you may have the right to:

• access the personal information I hold about you
• correct inaccurate information
• ask for information to be deleted
• restrict how information is used
• object to certain uses of your information
• receive certain information in a portable format
• withdraw consent at any time where I rely on consent

Not every right applies in every situation.

To make a request, email:

hello@iddriving.co.uk

I do not use your personal information to make solely automated decisions that have legal or similarly significant effects on you.

Data protection complaints

If you are unhappy with how I have handled your personal information, you can make a data-protection complaint directly to me at:

hello@iddriving.co.uk

I will acknowledge a data-protection complaint within 30 days, investigate it without undue delay, keep you informed where appropriate and explain the outcome.

You also have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk/make-a-complaint/

Keeping your information safe

I take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access or disclosure.

I only use personal information for legitimate purposes and keep it only for as long as it is reasonably needed.

Changes to this notice

I may update this Privacy Notice if the way ID Driving School uses personal information changes.

The latest version will always be available on this website.